Your Home Care Service - in Berlin-Charlottenburg

  • personal hygiene
  • domestic chores
  • individual counseling and care
  • providing additional services

QUALITY ASSURANCE

Our welfare center is always committed to further improve its quality. Therefore, we take measures regarding internal and external quality assurance.

  • Doing nursing rounds through care service / stand-in: regularly or incident-based. Nursing rounds are done to measure the process quality and the quality of results
  • Implementation of a quality assurance system
  • Systematic initial training of new employees in accordance with our training concept
  • Implementation and maintenance of a regulated internal communication
  • Staff meetings and case reviews
  • Access to the library with relevant literature and the latest trade magazines
  • Regular further training for the entire staff

The results of the nursing rounds provide information about the following aspects:

  • wthe degree of client satisfaction
  • the strengths and weaknesses of the personnel
  • continuous revisions of the care process planning, documentations and standards through nursing specialists
  • complaint management

additional services

In order to offer our patients comprehensive care, we help making arrangements in these areas:

  • Delivery of "Meals on Wheels"
  • Emergency call service
  • Physiotherapists
  • Speech therapists
  • Arranging services (hair appointment, pedicure, etc.)

address and reachability

The nursing service "DAKOS" is an independently operating business with its own office space at the following address:

Pflegedienst „DAKOS“ GbR
Otto-Suhr-Allee 110,
10585 Berlin Charlottenburg

OUR GOAL:

  • We strive to prevent hospital stays or admissions to care facilities.
  • The goal and function of our nursing service is the care and support of sick people and/or persons in need of care in their own home, supporting the patient in a holistic and individual manner, and activating care within the scope of possibilities and available resources.