Your DAKOS Care Service

The DAKOS ambulant care service was founded in 2012. The office is located in Charlottenburg. Our operational area covers the entire Berlin region. Our team of qualified nursing, elderly and home care workers offers you and your relatives professional and individual advice and care in your familiar surroundings.
We are committed to you professionally, taking into account your personal wishes and your cultural environment. Our care service works with multilingual staff. We have a perfect command of German, Russian, English, Serbian and Polish.

Our DAKOS care service team

Khorovsky Profilbild - Pflegedienst Dakos

Konstantin Khorovsky

"I knew very early on that I wanted to devote myself to caring for elderly and sick people."

Deputy Head of Care / Managing Director

After leaving school, I decided to train as a nurse. After successfully completing my training, I worked as a paramedic at the emergency medical service and was an assistant to the accident doctor.

Buylenko Profilbild - Pflegedienst Dakos

Daniil Buylenko

"I would like to help people in need of care and alleviate their suffering as well as convey joy of life."

Care Manager / Managing Director

I completed my training as a registered nurse in 1992. Since then, I have regularly attended further training courses and studied specialist literature on topics relating to care and the need for care.

Our Employees

The care is provided under the permanent responsibility of a trained nursing specialist (PDL = nursing service manager) and her deputy. The PDL has the legally and contractually prescribed qualifications and requirements for managing an outpatient care service.

Areas of responsibility of the nursing service management

  • Counselling for the person being cared for and their relatives
  • Initial visits
  • Professional planning and monitoring of care processes through e.g. nursing rounds and / or staff rounds
  • Duty and assignment planning according to the individual requirements of the patients and the organisational resources
  • Guidance and monitoring of the professional maintenance of care documentation through e.g. documentation checks
  • The professional planning and implementation of service meetings is carried out exclusively by the nursing service management.
To ensure that care is coordinated and questions and problems can be dealt with quickly, it is important to manage centrally and competently in the sense of patient orientation. That is why, among others, the head of nursing or deputy is always available during office hours.

Free Care Consultation

Request your individual and non-binding consultation with our experts now.

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Ensuring the quality of care

Our social care unit is constantly striving to further improve its quality. For this reason, internal and external quality assurance measures are carried out.
  • Nursing rounds are carried out by the head of nursing / deputy: regularly or on an ad hoc basis. The nursing rounds serve to measure the quality of processes and results.
  • Enforcement of a quality assurance system
  • Systematic induction of new employees according to our induction concept
  • Implementation and maintenance of regulated internal communication
  • Service and case discussions
  • Access to a library with nursing literature and current professional journals
  • Regular further and advanced training for all employees
The results of the nursing rounds provide information about this in detail:
  • how high the customer satisfaction is
  • Where the strengths and weaknesses of the employees lie
  • Continuous revision of care process planning, documentation and standards by nursing professionals
  • Complaint management

Additional Services

For the comprehensive care of our patients, we help with placement in the areas of:
Delivery "Meals on Wheels
Home emergency call
Procurement of services
Effects of the coronavirus
Dear Berliners and Brandenburgers, Dear advice seekers,
the precautionary measures to protect against the SARS-CoV-2 coronavirus have an impact on all projects and facilities of DAKOS Care-Service.
The necessary care and support of our clients at home continues under special additional hygienic conditions. Consultations according to §37.3 SGB XI are carried out by telephone. Please contact your local DAKOS station.
The visiting services of the DAKOS nursing service are continued in compliance with appropriate hygiene measures. Group services cannot take place at the moment. Despite all the restrictions, we are of course still available for your questions and problems – by telephone and e-mail in the individual facilities or centrally in the adjacent contact field.
Changes are also indicated on site by notices.
Thank you for your understanding and stay healthy!
Request your free quote now. Our care experts will work with you to create an optimal care concept for you or your loved one.

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